Ms. Phillips most recently presented at CONNECT ’15, our annual national conference for communications, marketing and member services professionals in electric cooperatives. Ms. Phillips’ presentation was informative, thorough, and even entertaining. She provided useful, practical tactics and information that members could easily adapt and/or implement. Her presentation style was professional but approachable. Additionally, she did a wonderful job responding to member questions. Overall, a great presentation!

― Vince L. Rodriquez, CMP Director, Member Meetings and Conferences National Rural Electric Cooperative Association