by CPhillips | Sep 30, 2016 | writing
This is a 2 part series. Part 1 addresses the different personality types. Then in part 2, we’ll look at how to deal with them in the workplace.How difficult people affect you resides solely in your hands. Every person has the power to control their own...
by CPhillips | Sep 30, 2016 | writing
This is a 2 part series. Part 1 addresses the different personality types. Then in part 2, we’ll look at how to deal with them in the workplace.Your survival kit for difficult people is enhanced by your ability to read people. This first skill is avoidance. If...
by CPhillips | Sep 10, 2016 | Branding, Business, marketing, Uncategorized, writing
When you are just starting your business there are some really inexpensive ways to create a public presence for your product or organization. This also works if you are trying to convince upper management to allocate funding for a PR budget.Begin by simply clipping...
by CPhillips | Sep 7, 2016 | Business, Customer Service, marketing, satisfaction
How many of you have left a restaurant or failed to make a purchase due to poor service?According to Vanessa Funches, professor at Auburn University at Montgomery, 78% of us have bailed on a transaction due to poor service.So how do we make sure our customers aren’t...
