by CPhillips | Sep 5, 2017 | Blogging, Branding, Business, Communication Planning, Communications, Corporate Culture, Customer Service, personal growth, strategic communications, writing
Questions are a great tool to unearth what lies beneath the surface in people. But knowing how to ask the right questions can be a huge asset. Learning how to ask questions that encourage people to open up will make you a better interviewer, storyteller or manager....
by CPhillips | Feb 21, 2017 | Branding, Business, Communications, Customer Service, public relations
If you are looking for a little inspiration, look no farther than ACE Hardware owner, Gina Schaefer. Her outlook and drive has convinced many people to take a chance on her and her unconventional ideas surrounding the hardware industry. She bills herself as the owner...
by CPhillips | Jan 31, 2017 | motivation, personal growth, satisfaction
Do you have those days where you’d like to stay under the covers and just not face the office? We all do. The key is finding that balance where those days are few and far between. The same goes for those people we manage. Are your employees giving their best...
by CPhillips | Jan 24, 2017 | Business
Chain of command. A hierarchy. Organization charts. Are all of these terms a thing of the past in the workplace? According to Seth Mattison with Future Sight Labs, the new generation of workers see the office in a very different way. If you’ve been in the...
by CPhillips | Jan 12, 2017 | Business, personal growth
Culture is how we choose to live and behave every day. It is the mindset we embrace. It is a shared set of beliefs. What kind of culture are you growing at work? Are you creating a type of environment which leads to high performing, emotionally invested teams? You are...