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PR on a shoestring 

When you are just starting your business there are some really inexpensive ways to create a public presence for your product or organization. This also works if you are trying to convince upper management to allocate funding for a PR budget.Begin by simply clipping...

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Dealing with dissatisfaction

How many of you have left a restaurant or failed to make a purchase due to poor service?According to Vanessa Funches, professor at Auburn University at Montgomery, 78% of us have bailed on a transaction due to poor service.So how do we make sure our customers aren’t...

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Three C's of Messaging

Does your business have a message? Do you want people to identify you with specific ideas, products or services?Implementing the "Three C’s" drives those messages home with your customers. You need to be consistent in your message. Completely communicate your message....

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Do you need a brand refresh?

A brand is something that exists in persons head. It is the essence of who your company is. Brands are a perception that must be carried over into all aspects of what you put in front of the customer.  You are the gate keeper of your brand. If you do something...

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