by CPhillips | Dec 6, 2016 | Business, Customer Service, leadership, satisfaction
Is there someone at your office everyone wishes would take a sick day or week? Or worse, is that someone you? Negativity can invade the workplace and spread like a virus. Negativity has symptoms. They include a change in job performance. Do you notice someone...
by CPhillips | Nov 27, 2016 | Business, Communication Planning, leadership, motivation, writing
In today’s business world, it’s often called brainstorming or focus groups; but I like the assembly line concept. It keeps thoughts moving forward and allows others to contribute to the success. Ideas only become reality when they are fleshed out. This can...
by CPhillips | Jul 13, 2016 | Communications, Community Building, leadership, marketing
There is more diversity today than ever before. And I’m not just talking about race. Diversity includes everything from religion, political views, age, values, and lifestyle. It could mean are you a gun owner or not? It could mean do you like cats or dogs? It can even...
