by CPhillips | Jun 20, 2017 | Branding, Business, Communication Planning, Corporate Culture, Crisis Communications, Customer Service, leadership, public relations, public speaking, strategic communications
When it goes really wrong, do you have a plan? Anyone who has a business needs a crisis communications plan. That plan should be reviewed on a regular basis and updated with potential new threats. Your plan should address at least the top five things you could see...
by CPhillips | Apr 6, 2017 | Blogging, Business, Communication Planning, Communications, public relations, public speaking, social media, website
We use bios for so many things: introductions, blogs, websites and even when meeting people at conferences or networking events. Part of being a great story teller, is being able to tell the story of you in a way that sticks with whoever hears it. In order to do that,...
by CPhillips | Apr 4, 2017 | Blogging, Communications, marketing, public speaking, speech writing, strategic communications
It’s not only our closets in need of cleaning out now that Spring has arrived. It’s also a great time to look at your writing. Spring is about getting rid of the excess and making room for more impact and meaning. Here are some tips to get you started:...
by CPhillips | Feb 28, 2017 | Business, Communication Planning, Communications, Crisis Communications, interviews, personal growth, public speaking, writing
We talk every day. We answer questions. We provide details and information. We share sorrows and joys. So why is it the thought of giving a speech or interview make even seasoned communicators break out into a cold sweat? If you stop and think...
by CPhillips | Jul 27, 2016 | Blogging, Communications, event planning, marketing, public speaking
I’ve been writing speeches for other people to give for 20 years. Now, I’m going to let you in on three secrets of speech writing. They are: Substance or what you say Style. How you deliver and the words you choose to use. Impact . Did the speaker make a...