by CPhillips | May 8, 2018 | Communication Planning, Communications, digital communications, Media, public relations, strategic communications, writing
The last few months, I’ve had the privilege to learn about civic health and social connectedness as part of our leadership group. Civic health encompasses social connectedness, community involvement, political action and the level of confidence people feel in...
by CPhillips | Oct 10, 2017 | Business, Communication Planning, Communications, personal growth, strategic communications
We can work hard and make a good living and complete projects, but one thing we can’t do is make more hours in the day. Regardless of what type business you are in, our days are comprised of thinking, conversations and actions. And there are some factors we...
by CPhillips | Sep 14, 2017 | Blogging, Branding, Communication Planning, Communications, digital communications, marketing, public relations, social media, strategic communications, writing
What makes a group different than a page? Both have an essence of engagement built into them, but a group really is about community. Setting up a group is easy. Facebook has a super simple format you follow. Make sure the description tells what the group is for, what...
by CPhillips | Sep 5, 2017 | Blogging, Branding, Business, Communication Planning, Communications, Corporate Culture, Customer Service, personal growth, strategic communications, writing
Questions are a great tool to unearth what lies beneath the surface in people. But knowing how to ask the right questions can be a huge asset. Learning how to ask questions that encourage people to open up will make you a better interviewer, storyteller or manager....
by CPhillips | Aug 1, 2017 | Blogging, Business, Communication Planning, Communications, Corporate Culture, Employee engagement, personal growth, strategic communications, writing
You’ve completed a project. You’ve tracked the results. In your mind, it’s a success. However, you haven’t really heard anything from your client or boss. So how do you know? You’ve got to ask for feedback. That’s not the same thing as asking for a pat on the back. It...
by CPhillips | Jul 25, 2017 | Blogging, Business, Communications, Crisis Communications, Employee engagement, personal growth, public relations, public speaking, strategic communications, writing
Cell companies aren’t the only ones asking that question. Are people hearing what you say when it really matters? What about in difficult situations? Are you able to communicate even in an uncomfortable situation? Think about this scenario. In a meeting, you speak up...