by CPhillips | Jul 10, 2018 | Blogging, Business, Employee engagement, empowering women, personal growth, strategic communications
Competition isn’t a dirty word. In fact, it’s a great way to grow your skills. Just think of how it feels when you find ways to challenge yourself. How can you do that? Pick a project you do every year. I hated putting together annual reports. You had to...
by CPhillips | Jan 1, 2018 | Blogging, Branding, College Life, Corporate Culture, empowering women, leadership, personal growth
It’s New Year’s Day 2018. The party hats have been put away. The black eyed peas and greens are on the stove. It’s a time of reflection and renewal and celebration. Celebrating what we’ve achieved to this point and acknowledging all the people...
by CPhillips | May 30, 2017 | Blogging, Branding, Communication Planning, digital communications, strategic communications, website
Here are 6 ways to tell if your website needs rehab. Ask yourself these questions. Does it have a goal? Is it useful and readable? Why would someone come to the site? Most people don’t go to a site because they just feel like sitting in front of a computer and...
by CPhillips | May 9, 2017 | Blogging, Communication Planning, digital communications, social media, website, writing
People are visiting websites less and less. They are getting their information from Facebook or other social channels. Yet most of us can’t just ditch the traditional website. So how can we keep it relevant and draw our customers in? Online users: Want ease of use Use...
by CPhillips | Dec 1, 2016 | Business, Customer Service, marketing, satisfaction
Your customer satisfaction can be greatly increased just by focusing on the relationship they have with your organization. Here are 10 questions to ask yourself: How fast do you respond to their need? How quickly do you get them an answer? People perceive your...